ACCESSIBILITY STATEMENT
AWYIA Accessibility Statement
Last Updated: September 21, 2026
AWYIA believes everyday shopping should be available to as many people as reasonably possible.
We are committed to improving the accessibility, usability and clarity of our website for customers with different abilities, devices and assistive-technology needs.
Our Commitment
AWYIA works to provide a digital experience that supports:
- Clear navigation
- Logical page structure
- Readable text
- Meaningful headings
- Keyboard accessibility
- Visible focus indicators
- Sufficient color contrast
- Descriptive link text
- Form labels and instructions
- Alternative text for meaningful images
- Understandable error messages
- Compatibility with commonly used assistive technologies
- Reduced unnecessary motion where practical
- Accessible customer-support alternatives
Accessibility is an ongoing process. Websites, applications, products and third-party services change over time, so we continue reviewing and improving the experience.
Accessibility Standards
AWYIA seeks to follow recognized accessibility practices and generally considers the Web Content Accessibility Guidelines when reviewing website content and functionality.
Meeting every guideline in every situation may not always be immediately possible, particularly where third-party applications, payment services or embedded tools are involved. We nevertheless work to identify barriers and pursue reasonable improvements.
Third-Party Content
Some website features may be provided by Shopify, payment processors, application developers, shipping providers or other third parties.
AWYIA may not control every aspect of these external services. If you experience a problem with a third-party feature used on our website, contact support@awyia.com so we can help identify an alternative or report the concern to the appropriate provider.
Product Images and Descriptions
AWYIA aims to provide useful text descriptions and alternative text for meaningful product and editorial images.
Decorative images may not require detailed descriptions. Product information may also be communicated through titles, descriptions, specifications and labels.
Contact customer support if you need product information in another reasonable format.
Keyboard Navigation
We aim to support navigation through commonly used keyboard controls.
Interactive elements should provide a visible focus indicator where possible. If an element cannot be accessed by keyboard, report the page and feature to support@awyia.com.
Color and Contrast
AWYIA seeks to use readable color combinations and avoid communicating important information through color alone.
Actual appearance may vary according to screen, browser, device and user settings.
Forms and Checkout
We aim to provide clear labels, instructions and error messages for account, contact, cart and checkout forms.
Checkout functions may be provided partly through Shopify or payment-service interfaces.
If you are unable to complete an order because of an accessibility barrier, contact support@awyia.com for assistance.
Do not send complete payment-card details through email.
Motion and Animation
Some areas of the website may use banners, sliders, transitions or other movement.
Where practical, AWYIA seeks to respect reduced-motion preferences and provide controls for content that changes automatically.
If motion prevents you from accessing information, contact us for an alternative.
Alternative Assistance
If any part of the AWYIA website is difficult to use, we can make reasonable efforts to provide:
- Product information by email
- Help locating a product
- Order-status assistance
- Return instructions
- Policy information
- Information about our give-back commitment
- Another accessible format when reasonably available
Accessibility Feedback
Accessibility feedback helps us improve.
When reporting a problem, include:
- The webpage address
- A description of the issue
- The device and browser used
- The assistive technology used, if you are comfortable sharing it
- The information or action you were trying to access
- Your preferred contact method
Send accessibility feedback to:
Use the subject line:
Accessibility Support
Response and Review
Accessibility messages are reviewed on business days.
We do not promise one exact response time, but we will review reasonable requests and work to provide assistance as promptly as reasonably possible.
No Retaliation
AWYIA welcomes good-faith accessibility feedback. Customers will not be treated negatively for requesting assistance or reporting a barrier.
Ongoing Improvement
We may update this Accessibility Statement as our website, services, technology and accessibility practices develop.
Accessibility Contact
AWYIA
New York, United States
Email: support@awyia.com